Agravitae Privacy Policy
Effective Date: November 14, 2024
Agravitae and its subsidiaries (collectively, “Agravitae”) respect your concerns about privacy. This Privacy Policy describes the types of personal information we collect about individuals through our website and other services (collectively, the “Services”), how we may use the information, with whom we may share it, and the choices available regarding our use of the information. The Privacy Policy also outlines the measures we take to safeguard the personal information, how long we retain it, and how individuals can contact us about our privacy practices and to exercise their rights.
Information We Obtain
In connection with your use of the Services, you may provide personal information to us in various ways. The types of personal information we obtain include:
- Contact information (e.g., name, email address, shipping address, postal code, and phone number)
- Login credentials (e.g., email address and password)
- Payment information (e.g., billing address and payment card details)
- Order history and product preferences
- Social media information (e.g., handles, content, and data shared with us through social media platforms)
- User-generated content (e.g., reviews, comments, and inquiries)
- Device information (e.g., IP address, browser type, and operating system)
- Data from customer support interactions
Why We Process Your Information
We process personal information for the following business and commercial purposes:
- Analyzing data to understand user preferences and behavior
- Creating customer profiles for a personalized experience
- Delivering targeted ads to enhance customer engagement
- Fulfilling customer orders efficiently
- Improving our products and services based on user feedback
- Conducting internal business operations for better service delivery
- Managing event and guest data for event planning and execution
- Meeting compliance and legal requirements to protect our business and users
- Operating our website and mobile apps smoothly
- Preventing fraud to protect user information and maintain trust
- Processing payments securely and accurately
- Providing customer support and ensuring user satisfaction
- Sending promotional communications about our products, offers, and services
- Storing and managing data securely
- Tracking purchases and customer data for analytics and reporting
How We Use the Information We Obtain
We use the information obtained through the Services as needed to fulfill contractual obligations, including providing products and services, processing transactions, and managing orders. Additionally, we use the information for:
- Account management and communication
- Customizing and improving user experience
- Marketing, promotions, and special offers
- Conducting contests, surveys, and customer support
- Evaluating and enhancing our business operations
- Fraud prevention and legal compliance
With your consent, we may send newsletters and promotional emails. You can unsubscribe at any time using the link provided in our communications or by contacting us as described below.
Automated Collection of Data
We use automated means (e.g., cookies, web beacons) to collect information when you use our Services. This information helps us understand user interactions and preferences to improve our offerings. Types of data collected include:
- IP address, browser type, and usage data
- Interaction details (e.g., pages visited, links clicked)
- Device geolocation (with permission)
You can control cookies through your browser settings or by selecting your preferences on our site. Disabling cookies may limit your access to some features.
Information Sharing
We do not disclose personal information we collect except as described here. We may share information with:
- Service providers (e.g., payment processors, data analysts)
- Affiliates and subsidiaries for business operations
- Legal authorities, when required by law or to protect rights and safety
Data Transfers
Your information may be transferred to recipients in other countries with different data protection laws. We take steps to ensure data protection through contractual agreements and appropriate safeguards.
Your Rights and Choices
Depending on your location, you may have rights such as:
- Requesting access to or deletion of your personal information
- Modifying communication preferences
- Opting out of marketing communications
To exercise these rights, please contact us as indicated below.
Retention of Personal Information
We retain personal information as long as necessary for the purposes outlined, plus any period required by law.
How We Protect Personal Information
We employ physical, administrative, and technical safeguards to protect personal information against unauthorized access or use.
Children’s Personal Information
Our Services are designed for a general audience and are not directed to children under 16. We do not knowingly collect data from children under 16. If we discover such information, we will promptly delete it. Please contact us if you believe a child under 16 has provided personal data.
Updates to Our Privacy Policy
This Privacy Policy may be updated periodically and without prior notice to reflect changes in our practices. We will indicate at the top of the Privacy Policy when it was most recently updated. We encourage you to review this Privacy Policy regularly.
Mobile Terms of Service
Agravitae
Last updated: Sept. 16, 2025
The Agravitae mobile message service (the "Service") is operated by Agravitae (“Agravitae”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.
By consenting to Agravitae’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Agravitae through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).
You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with Agravitae. Your participation in this program is completely voluntary.
We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.
You may opt-out of the Service at any time. Text the single keyword command STOP to +18449553196 or click the unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other Agravitae mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.
For Service support or assistance, text HELP to +18449553196 or email Info@Agravitae.com.
We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.
The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.
To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.
We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Notice.
How to Contact Us
For questions, comments, or to exercise your rights under this Privacy Policy, please contact us at:
Agravitae
Attn: Privacy Department
15991 Red Hill Ave, Suite 100
Tustin, CA 92780
United States
Phone: (714) 259-0115
Email: info@agravitae.com